Last Updated: October 1, 2019
1.INFORMATION COLLECTION AND USE
FastMarkIt collects information about visitors to our Site and our customers so that we can provide an experience that is responsive to our users’ and customers’ needs. Information may be collected as part of: (i) fulfilling new account or information requests, (ii) purchasing Services, (iii) responding to communications from us (e.g., surveys, promotional offers, or Services enrollment confirmations), (iv) accommodating your personal preferences, (v) fulfilling requests for Services or recommendations we provide you, (vi) working with third party sources, including collecting information available from social networking and other web sites, to better assist us with understanding your interests and to serve you better, (vii) updating your contact information including your address (through such services as the National Change of Address Service in the United States), or (viii) facilitating the transmission of forward to a friend email at your request. The types of personally identifiable information that we collect may include your name, home, work and e-mail addresses, telephone, mobile telephone, and fax numbers, credit card information, date of birth, gender, and professional information necessary to fulfill special requests.
FastMarkIt may also collect non-personally identifiable information about you, such as your use of our web sites, communication preferences, aggregated data relative to your Services, and responses to promotional offers and surveys.
Please note, to better safeguard your information, please do not include any credit card information in any electronic communications with FastMarkIt unless it is specifically required by us as part of Services or transaction fulfillment process sites, or our customer contact process.
This Site and our Services may contain links to other websites. Unfortunately, FastMarkIt is not responsible for the privacy practices or the content of such sites. Please review the sites’ respective privacy policies.
This Site has security measures in place to protect against the loss, misuse or alteration of the information under our control. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is one hundred percent (100%) secure, however. Therefore, we cannot guarantee its absolute security.
We may use emails to communicate with you, to confirm your placed orders and enrollment in the Services, and to send information that you have requested. We may also provide email links to allow you to contact us directly. We strive to promptly reply to your messages.
The information you send to us may be stored and used to improve this Site, the Services, our others products, or it may be reviewed and discarded.
4. THIRD PARTY SERVICE PROVIDERS
We may at times provide information about you to third parties to provide various services on our behalf, such as processing credit card payments, serving advertisements, conducting contests or surveys, performing analyses of our products or customer demographics, shipping of goods or services, and customer relationship management. We will only share information about you that is necessary for the third party to provide the requested service. These companies are prohibited from retaining, sharing, buying, selling, storing or using your personally identifiable information for any secondary purposes. When you enter sensitive information (such as a credit card number) on such third party order forms that we utilize, your information will be encrypted using secure socket layer (“SSL”) technology provided by the third party payment or service provider.
In order to provide certain Services to you, we may on occasion supplement the personally identifiable information you submit to us with information from third party sources (e.g., information from our strategic partners, service providers, or the United States Postal Service). We do this to enhance our ability to serve you, to tailor our products and services to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you.
5. GOOGLE ANALYTICS AND COOKIES
We may use tools such as Google Analytics to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.
Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.
We use the information received from Google Analytics only to improve services on this Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
6. SERVICES TERMINATION
When your Services are cancelled (either voluntarily or involuntarily), all of your personally identifiable information is placed in “deactivated” status with our third party billing partners and on our relevant FastMarkIt databases. However, deactivation of your account does not mean your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information as necessary in order to comply with our legal obligations, resolve disputes, or enforce our agreements.